Question 1

What sizes do you offer?

Accepted Answer

Unisex sizing 2XS to 6XL on the recycled-polyester jersey. Regular fit with two-way stretch — true to size, with room to layer. A full size guide with chest, length, and sleeve measurements is on every product page.

Question 2

How long does delivery take?

Accepted Answer

Every shirt is custom-made for you after you order. Standard delivery is 5–7 working days worldwide once production is complete. UK shipping is free on every order.

Question 3

Can I order this as a gift?

Accepted Answer

Yes — every order can include a free handwritten note. Add the message at checkout. Ship to a different address if it is a surprise. We also offer Father’s Day and group-kit gift bundles.

Question 4

What can I customise?

Accepted Answer

Pick the two teams, call the score, write a chant or phrase up to 24 characters, and choose a colour story. We turn it into a one-of-one painted shirt design — no two are ever identical.

Question 5

Is this an official team shirt?

Accepted Answer

No. KALAFULL is independent and not affiliated with any national football association or tournament organising body. Designs do not use crests, badges, kits, or tournament marks. Colour stories are derived from national flag palettes only.

Question 6

What is your returns policy?

Accepted Answer

Personalised goods are non-returnable under UK law. We will fix any printing defect or damage in transit at no cost — just email sussex@kalafull.com within 14 days with a photo. See shop.kalafull.com/pages/returns for full details.

Custom World Cup 2026 Prediction Shirts